📜 Privacy Policy (POPIA Compliant)
Effective Date: [Insert Date]
Website: www.squid-tech.co.za
Company: SquidTech (Pty) Ltd (“SquidTech”, “we”, “our”, “us”)
1. Introduction
This Privacy Policy explains how SquidTech (Pty) Ltd collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”), as well as other applicable South African privacy laws.
By using our website, products, or services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following personal information:
Contact details: Name, email address, phone number, postal address
Account details: Username, login information, and preferences
Transactional information: Payment records, invoices, service usage
Technical data: IP address, browser type, device type, cookies, and analytics data
Correspondence: Emails, WhatsApp messages, or contact form submissions
3. Purpose of Processing
We use your personal information for:
Providing and managing our services
Processing payments and invoicing
Communicating with you regarding projects, updates, or support
Sending marketing or promotional materials (only with consent)
Improving our website, security, and customer experience
Complying with legal and regulatory requirements
4. Your Rights Under POPIA
As a data subject, you have the right to:
Request access to the personal information we hold about you
Request corrections or updates to your personal information
Object to the processing of your personal information in certain circumstances
Request deletion of your personal information when no longer required
Withdraw consent for direct marketing at any time
Requests can be made in writing to info@squid-tech.co.za.
5. Sharing of Information
We do not sell or rent your personal information. We may share information with:
Service providers (e.g., hosting, email, payment processors)
Legal authorities when required by law
Business partners strictly for service delivery purposes
All third parties are bound by confidentiality and POPIA compliance agreements.
6. Data Security
We use appropriate technical and organisational measures to protect personal information, including:
Encrypted communication (SSL/HTTPS)
Secure servers and firewalls
Access controls and password protections
Regular data backups
7. Retention
We retain personal information only for as long as it is necessary for the purpose it was collected, or as required by law (e.g., financial records for 5 years).
8. Cookies
Our website may use cookies for analytics, security, and performance purposes. You may disable cookies in your browser, but some features may not function properly.
9. Cross-Border Transfers
Where data is stored or processed outside South Africa, we ensure adequate protection measures are in place in line with POPIA.
10. Direct Marketing
We may send you emails or messages about products and services. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
11. Contact Us
For any privacy-related queries or to exercise your POPIA rights, please contact us:
📧 Email: info@squid-tech.co.za
📞 Cell: +27 78 814 7608
📍 Address: Blue Saddle Ranches, Sante Fe Boulevard, Gauteng, South Africa
✅ This policy should be published on your website under /privacy-policy.
👉 Do you want me to also prepare:
A Terms & Conditions page (covering services, liability, refunds, etc.)
A Cookie Policy page (for compliance with EU/Google Ads rules)?